We will deliver your pre-orders on estimated shipping date. However, estimated shipping time of arrival is not always a promise. The factory may encounter all kinds of problems during development and production. But we promise that we will update the ETA on “Notice” area of product page timely if available.

Shipment is arranged based on our regular couriers, i.e. FedEx, UPS and USPS.

Generally, we do not accept changes of the pre-order items.

If the promised shipping date is delayed, you can choose to wait for the arrival of the product, or to contact us info@clatterans.com to claim a refund.

If you have further question on pre-order, please contact us: info@clatterans.com

Pre-order is an order placed for promising products that soon will be available on market. And you can enjoy greater discounts on pre-ordering products. Once the pre-order date passed, you should pay it at regular selling price.

In general, products under pre-order will be the hottest and most popular ones on the market. Demand for them usually exceeds supply at the first beginning. Pre-order way ensures you get the product almost the same time we do. And we will offer lower prices on pre-order products.

ETA (estimated time of arrival) can be found on the pre-order page, above the price tag.